33 QUEENSWAY, STEVENAGE

Cracked screen, dead battery or a phone that's been in the rain — we open it up and fix it.

Phone Touch & Vape has been repairing phones and tablets on Queensway for the neighbourhood: screens, batteries, charge ports, water damage, and the jobs other shops turn away.

Call the shop Message us See what we fix
4.7 / 5from 73 Google reviews
12+repair services offered
Walk-indiagnostics, no appointment
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4.7 out of 5
73 Google reviews
All major brands
Phones & tablets
Water-damage specialists
Won't be turned away
Open every day
Mon–Sat 9am–7pm · Sun 10am–5:30pm
REPAIR DOCKET

Tell us what's wrong. There's a good chance it's on this list.

Every job starts with a free look at the phone in front of us — here's what we handle most, on phones and tablets alike.

Screen repair & replacement
Cracked glass, dead pixels, unresponsive touch — most done same visit.
Most common
Battery replacement
Losing charge fast, swelling, or won't hold power overnight.
Quick turnaround
Water-damage repair
Dropped it in the sink, the toilet, the rain — bring it in as soon as you can.
Bring it in fast
Charge port repair
Loose connection, won't charge, or only charges at an angle.
Camera repair
Blurry, cracked lens, or the camera app won't open at all.
Microphone & speaker repair
Muffled calls, no sound, or people can't hear you.
Power & button repair
Sticky, unresponsive, or missing power and volume buttons.
Software problems
Stuck on a logo, frozen, running slow, or acting strange.
Tablet repair
Same care as phones — screens, batteries, ports and more.
Case & cosmetic repair
Cracked back glass, bent frame, or a case that's had enough.
ALSO IN THE SHOP

Looking to buy, not repair? We stock phones, laptops and more.

Come in or call ahead to check what's currently in stock — new, refurbished, and accessories to match.

MacBooks & laptops

Apple and Windows laptops, new and refurbished.

Desktop PCs

Ready-to-go desktop setups and parts.

Mobile phones

New and refurbished handsets across all major brands.

Tablets

A range of tablets for work, school, or everyday use.

Phone cases

Cases and screen protectors for most popular models.

Accessories

Chargers, cables, headphones and more.

Stock updates regularly — tap a category above to see what's currently listed. Call 01438 361001 →
OUR WORK

A look at repairs we've done.

Technician working on a device's internal circuit board
Close-up of a screen repair in progress
Disassembled phone laid out with repair tools
HOW IT WORKS

Three steps, no jargon.

1

Bring it in, or call ahead

Walk in with the phone or tablet, or ring 01438 361001 to tell us what's going on before you make the trip.

2

We diagnose it, free

We open it up, find out exactly what's wrong, and talk you through the fix and the price before we touch anything.

3

Collect your working phone

You approve it, we repair it. Straightforward jobs like screens and batteries are often ready the same day.

TRUSTED ON QUEENSWAY

Rated 4.7 out of 5 by people who've had it fixed here.

4.7
★★★★★
73 Google reviews

Real reviews from real customers, straight from Google — not handpicked quotes on this page.

Read reviews on Google → ★ Add a review
MESSAGE US

Got a question? Send us a message.

Tell us what's wrong with your device, or ask if something's in stock. Write it here and it opens straight in your messaging app, ready to send to the shop.

Text messages work on phones. On a computer, use WhatsApp.
FIND US

On Queensway, Stevenage town centre.

Address
33 Queensway, Stevenage SG1 1DN
Hours
Mon–Sat: 9:00am – 7:00pm
Sunday: 10:00am – 5:30pm
Get directions Call the shop
Open in Google Maps →

Bring it in today — most repairs don't need an appointment.

33 Queensway, Stevenage SG1 1DN · Mon–Sat 9am–7pm · Sun 10am–5:30pm

Call 01438 361001 Message us Get directions
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